Skip to content
Bailey AI Consulting

Services

AI Knowledge Management

Find any decision, document or action item in seconds, without exposing data people shouldn’t see.

“Our knowledge is spread across meetings, inboxes, shared drives and people’s heads. Finding anything takes too long, and when someone leaves, their knowledge leaves with them.
What I often hear from SME leaders

The opportunity

AI can now capture, organise and answer questions about your company’s knowledge. The hard part is doing it securely, so that each person only sees what they already have the right to see. That is where most off-the-shelf rollouts go wrong, and where I focus.

What I deliver

What you get

Meeting intelligence

Automatic notes, summaries and action items from your meetings, stored where your team already works.

Ask your meetings

A chat interface to query past meetings: “What did we agree with the client on pricing in March?”

Ask your company knowledge

Chat across documents, wikis and drives (e.g. SharePoint, Google Drive, Confluence), with answers that cite their sources.

Permission-aware by design

The AI respects your existing access rights. If a person can’t open a file today, the assistant won’t reveal it either.

Typical use cases

  • Onboarding new employees with a searchable knowledge assistant
  • Sales and account teams recalling client history before a call
  • Project teams tracking decisions and open actions across meetings
  • Support teams answering questions from manuals and past tickets

How risk is managed

  • Existing access rights enforced on every answer
  • Data stays in your tenant or in Swiss/EU-hosted services where required
  • Business or enterprise plans that don’t train on your data
  • Clear retention rules for recordings and transcripts

Tools & technology

Built on what fits your environment: Microsoft 365 Copilot, Google Workspace with Gemini, enterprise ChatGPT or Claude, or a tailored retrieval solution when you need more control.

Interested in AI Knowledge Management?

Tell me a little about your company and what you’d like to achieve. The first conversation is free and without obligation.