Services
Business Process Automation
Take repetitive, low-value work off your team’s plate, with AI only where it really adds value.
“Our people spend hours every week copying data between systems, sorting emails and producing the same reports. It’s slow, error-prone and nobody enjoys it.
The opportunity
Not every problem needs AI. Many repetitive tasks are best solved with simple, reliable automation, and AI adds value where there is unstructured input such as emails, documents or free text. I design the simplest solution that works, so it’s cheaper to run and easier to trust.
What I deliver
What you get
Process mapping
Identify where time is really lost and which tasks are worth automating first.
Right-sized automation
Classic workflow automation, AI-assisted steps, or a mix, chosen per task for cost, reliability and risk.
Human in the loop
Review and approval steps where decisions matter, so automation supports people rather than surprising them.
Handover & ownership
Documented, maintainable workflows your team understands and can adapt.
Typical use cases
- Email triage, routing and draft replies
- Extracting data from invoices, orders and contracts
- Automated reporting and weekly summaries
- Syncing CRM, ERP and spreadsheets without manual copy-paste
How risk is managed
- Automation runs on accounts and systems you own
- Personal and sensitive data minimised or kept out of AI steps
- Logging and audit trails for automated actions
- Fallback and exception handling, so nothing fails silently
Tools & technology
Vendor-neutral: n8n (self-hostable), Make, Zapier or Power Automate, combined with AI models via secure APIs where it makes sense.
Other ways I can help
AI Knowledge Management
Find any decision, document or action item in seconds, without exposing data people shouldn’t see.
AI-Assisted Software Development
Help your developers ship faster with AI, using the right tools, practices and guardrails.
AI for Your Core Business
Apply AI to the work that makes your company unique: content, analysis, insights and more.
Interested in Business Process Automation?
Tell me a little about your company and what you’d like to achieve. The first conversation is free and without obligation.